Frequently Asked Questions
The festival runs in two sessions per day, the times of the sessions are 9am-1pm and 2pm-6pm.
We would advise that you arrive no earlier than 30 minutes prior to the doors opening. We will endeavour to get you in as quickly as possible as soon as the doors open. Please note last entry is one hour prior to event close (12.00pm for the morning session and 5pm for the afternoon session) and last re-entry to the event is 15 minutes before show close (12.45pm for the morning session, 5.45pm for the PM session)
We don’t have a ticket for all day however you can purchase 2 session tickets if you want to stay for the whole day.
The Kids’ Festival is all on one level. Some activities may not be suitable for all. Please check the individual activity details on our website and social media pages for more information.
Yes, there is and it’s free. Our dedicated parking team will be onsite to direct you when you arrive.
The main entrance to the South of England Event Centre is on the B2028 Selsfield Road close to the centre of Ardingly village. For Sat Nav use RH17 6TL.
From the M25, exit at junction 7 and follow the M23 towards Brighton. Leave at junction 10 and take the A264 towards East Grinstead. After approximately two miles turn right onto the B2028. After passing through the villages of Turners Hill and Selsfield Common you will arrive at the South of England Event Centre on your right.
The nearest railway station is Haywards Heath which is on the main line between London Victoria and Brighton. Journey times are 45 minutes from London Victoria and 20 minutes from Brighton followed by a 10-minute journey by bus to the Event Centre. Click here for timetables or contact National Rail Enquiries on 03457 48 49 50.
There is a bus stop situated close to the main entrance to the Showground with a very limited bus service on the 272 Metrobus route.
Positioned in the heart of England, the Showground is easily accessible by road, rail or air.
The Showground is situated on the A518 Stafford to Uttoxeter road some 4 miles from Stafford. Drivers from either the North or South using the M6 motorway should exit at junction 14 and follow the signs for the County Showground.
The Showground is just 4 miles from Stafford Railway Station. The station is situated on the West Coast Main Line offering a direct service to London Euston with a journey time of approximately one hour and twenty minutes. It also offers direct services to Birmingham, Wolverhampton, Manchester and Liverpool.
D&G Bus Service 841 Stafford – Weston – Hixon – Uttoxeter provides an hourly service to the Showground between 8am and 6pm Monday to Friday and 9am to 6pm on Saturday. There is no Sunday service. Visit the D&G Bus website at www.dgbus.co.uk for full details
Only guide dogs are permitted.
All children must always be accompanied by a parent/carer throughout the event.
Your four-hour ticket includes everything The Kids’ Festival has to offer, subject to availability or accept where stated. Please keep an eye on additional announcements we make on our website and social media. Products, drinks and food are not included in your ticket. Some activities may require you to book in a time slot and return later. Tickets also include goody bags for parents, please see the ticketing page for more information.
If you have a child with additional needs, we have a quiet area where you can escape the noise of the event.
By taking advantage of our prepaid ticket prices and buying your tickets in advance.
We can not guarantee that tickets will be available on the door as the event may sell out however if tickets are available they are charged at “on the door” prices.
Tickets to The Kids’ Festival include activities and shows subject to availability, unless where specified. As well as live shows there is a lot to see and do at The Kids’ Festival. You may not get to see and do everything and please note there may be height, age and ability restrictions on some activities. Please refer to the individual activities listed on our website for more information. Please expect to queue, although we will do everything possible to avoid this.
There is plenty of food outlets operated on site by the venue. You can also bring in your own food and drink, but you will not be able to bring alcohol, glass bottles or cutlery into the event.
Yes The Kids’ Festivals are indoor events.
All of the activities at The Kids’ Festival are included in the ticket price however the Vendor Village will provide opportunities to purchase balloons, toys, souvenirs, books and other related items.
All tickets are purchased through Eventbrite, we recommend downloading the app and bringing your phone on the day.
The safety of all children is the priority, children must always be supervised. Adults will only gain access with a child in their party and all children must be accompanied by an adult to gain entry.
We request that you write an emergency contact number for your child on their wristband so that in the unlikely event that you become separated then we can contact you.
The Kids’ Festival have official photographers and videographers on site, capturing imagery and footage that may be for promotion purposes on the internet. The event photographers will be wearing official lanyards and uniform. If your child cannot be photographed, we will provide an florescent wristband for your child to wear. Please request this from the information desk upon arrival.
There will be a dedicated feeding area that will allow for privacy when feeding.
Yes there will be a large changing area available that will be stocked with essentials should you forget anything.